How to Get Started

Most families complete the admissions process within 24-48 hours, and same-day admissions are available when clinically appropriate. The initial call takes about 15-20 minutes, insurance verification is typically completed within 10 minutes, and the clinical assessment can often be scheduled the same day.

Silver State accepts most major insurance plans including Aetna, Cigna, Ambetter, United Healthcare, Health Plan of Nevada, GEHA, UMR, and Medicaid Fee for Service. Our admissions team can verify your specific coverage in under 10 minutes.

We provide a detailed packing list after admission is confirmed. Generally, your teen should bring comfortable clothing for 1-2 weeks, personal hygiene items, any prescribed medications in original containers, school materials, and a few personal comfort items like photos or a favorite book.

Yes. Family involvement is a core part of our treatment approach. We offer scheduled family therapy sessions, family visiting days, and regular phone calls. Your treatment team will work with you to establish a visitation schedule that supports your teen's recovery.

This is very common. Most teens are initially resistant to treatment, but our experienced admissions team can help guide you through this conversation. Many teens who were initially reluctant become engaged in their treatment within the first few days as they build trust with staff and peers.

We can help coordinate transportation for families traveling to our Las Vegas facility. Our admissions team can discuss options based on your specific situation and location.

Silver State treats adolescents ages 11-17. Our programs, therapies, and clinical staff are specifically trained to work with this age group.

Your treatment team develops a personalized discharge plan well before your teen completes residential care. This includes referrals to outpatient therapists and psychiatrists, school reintegration strategies, aftercare recommendations, and access to our alumni support network to ensure a smooth transition and continued progress.